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Privacy Notice

Explains why the personal data you share through the contact form is processed, how long it is kept and what your rights are.

This notice is prepared under Article 10 of the Turkish Personal Data Protection Law (Law No. 6698, known as KVKK) to explain how your personal data is processed when you use the contact form on this site.

Data controller

The data controller is Nortek Aypa Otomasyon Elektronik Yazılım Enerji Ticaret ve Sanayi Limited Şirketi (MERSIS: 06321394344000001). Address: Yenişehir Mah. Kardeşler Cad. Cumhuriyet Teknokent 7/2, Sivas, Turkey. E-mail: bilgi@aypaotomasyon.com.

Personal data processed

When you submit the contact form, only the following data is processed:

  • Identity: the first and last name you enter in the form.
  • Contact: your e-mail address and, if given, your telephone number.
  • Enquiry details: the content you write in the message field and, if you state it, your company name.
  • Transaction security: the IP address the submission came from and the time of submission.

The form does not ask for special categories of personal data (such as health, belief or biometric data); please do not include such information in your message.

Purpose of processing

Your data is processed in order to evaluate your enquiry, get back to you, carry out the technical discussion and, where it goes that far, manage the proposal and contract process. The IP address and submission time are processed only to prevent misuse of the form (automated and repeated submissions) and are not used for marketing.

No commercial electronic message is sent to you without your explicit consent.

Legal basis

  • Answering your enquiry and conducting the correspondence: the legitimate interest basis in Article 5/2-f of the Law.
  • Discussions that turn into a proposal or a contract: the establishment or performance of a contract basis in Article 5/2-c.
  • Transaction security records: the legitimate interest basis in Article 5/2-f.

Transfers

Form messages are delivered and stored through the systems of the suppliers from which we obtain hosting and e-mail services. Beyond that, your personal data is not transferred to third parties; it is shared only upon the request of authorised public authorities under a provision of law, limited to the scope of that request.

Retention period

Messages are kept, after the enquiry has been concluded, for the limitation periods set out in the applicable legislation; at the end of that period they are deleted or anonymised. Transaction security records are deleted sooner.

Loading of the map

The map on the contact page is not loaded unless you click on it. When you do, the content is requested from the map provider's server, and the provider may at that point see your IP address and browser details. Opening the map is up to you.

Cookies

No advertising, tracking or profiling cookies are used on this site. Only a strictly necessary session cookie required for the security of the form may be used; that cookie expires when you close your browser.

Your rights and how to apply

Under Article 11 of the Law you have the right to: learn whether your personal data is processed; request information if it has been processed; learn the purpose of processing and whether the data is used in line with that purpose; know the third parties to whom it has been transferred; request correction if it is incomplete or inaccurate; request erasure or destruction within the conditions set out in the Law; request that such actions be notified to the third parties the data was transferred to; object to an adverse outcome arising from analysis carried out by automated systems; and claim compensation if you suffer damage because of unlawful processing.

You can send your requests by e-mail to bilgi@aypaotomasyon.com or in writing to the address above. Your request will be answered within the period set out in the Turkish communiqué on the procedures for applying to data controllers.